Softhills Limited is more than an investment company—we bring in-depth knowledge, experience, infrastructure, and global networks to support businesses from startup to scale to exit. By working closely with entrepreneurs and co-founders, we ensure our ventures have access to the right services, partnerships, and innovative solutions that drive sustainable growth.
Job Title: Operations Assistant
Job Type: Full Time, Onsite
Qualification: BA/BSc/HND, MBA/MSc/MA
Experience: 2 – 4 years
Location: Lagos
Job Field: Administration / Secretarial
The Operations Assistant will play a vital role in supporting daily operations, administration, and executive priorities. This role requires a proactive, highly organized, and tech-savvy professional who can coordinate logistics, streamline office administration, and ensure smooth operational flow across teams.
Key Responsibilities
Executive Support
- Manage leadership calendar, meetings, and internal/external communications
- Prepare reports, memos, and presentations for management use
- Organize executive travel, events, and logistics
- Handle confidential information and liaise with stakeholders on behalf of executives
- Track priority tasks and follow up on team deliverables
Operations & Logistics
- Track customer orders and coordinate daily with delivery partners
- Confirm delivery details and customer availability (via phone, WhatsApp, SMS)
- Resolve failed deliveries and maintain delivery logs and inventory records
- Collaborate with logistics partners (Shiploy and Rexfair) to optimize last-mile delivery
Office & Admin Support
- Manage documentation, filing, printing, and scanning
- Oversee office supplies, vendor coordination, and workspace organization
- Schedule team meetings, take minutes, and follow up on action items
- Support new employee onboarding and administrative HR tasks
- Act as liaison between departments including HR, logistics, and customer care
Required Skills & Qualifications
- HND/BSc in a relevant field (minimum requirement)
- 2–4 years’ experience in executive, administrative, or operations support roles
- Excellent verbal and written communication skills
- Proficiency in Google Workspace, Excel, WhatsApp Business, and CRM tools
- Strong organizational and time-management abilities with attention to detail
- High level of discretion in handling sensitive information
- Problem-solving mindset and emotional intelligence
Preferred Attributes
- Previous experience in e-commerce, logistics, retail, or startup environments
- Confidence in engaging with customers and delivery vendors
- Ability to multitask and prioritize effectively under pressure
- Quick learner comfortable in a fast-paced, multi-brand business setting
If you’re interested in this role, check out more information on the official website And apply now!