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Posted: Aug 9, 2025
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At Careers Verified, we go beyond narrowly defined client issues — we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified yet complementary business lines, we help organizations find critical talent, access cutting-edge advice, and secure the innovative support they require to thrive.
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Customer Service Officers – Ikeja
Job Type: Full Time, Onsite
Qualification: BA/BSc/HND, OND
Experience: 0 – 1 year
Location: Lagos
City: Ikeja
Job Field: Customer Care
Salary Range: ₦100,000 – ₦150,000 / month
liability
- Contact customers with overdue accounts to arrange payment plans.
- Negotiate payment arrangements to maximize debt recovery.
- Maintain accurate records of customer interactions and payment agreements.
- Report progress on collections and account status.
- Collaborate with legal teams for escalated cases.
- Stay updated on relevant financial laws and regulations.
- Evaluate and implement effective debt recovery strategies.
capability
- BSc/HND/OND in Finance, Accounting, Business Administration, or a related field.
- Experience in debt recovery, collections, or a similar role.
- Knowledge of financial laws and regulations.
- Strong negotiation and communication skills.
- Ability to manage high-stress situations and handle client interactions effectively.
employability
- Proficiency in Customer Relationship Management (CRM) software.
- Microsoft Office Suite (Excel, Word).
- Debt recovery strategies.
- Negotiation skills.
- Communication skills.
- Problem-solving.
- Time management.